FAQs

Frequently asked questions

Below you will find  some answers to frequently asked questions.
Your question is not part of the list? Just send us an e-mail or contact us by phone:

Contact

General

Does AUTEC sell directly to end customers?
Do AUTEC wheels and TPMS have a warranty?
My wheel has a painting scratch. Are there touch-up pencils or colour codes available so I can remove the damage?
I have a complaint, what should I do?
Which wheels are recommended for the use in winter?
I am a dealer and I would like to sell AUTEC wheels. What do I have to do?
Do you have a factory outlet?
Where can I buy accessories like centre caps, centre rings or wheel bolts?
What is the weight of my AUTEC wheel?
Can I use polished wheels in winter?
How should I clean my AUTEC wheels?

Certificates

Where do I obtain an ABE or part certificate for my AUTEC wheels?
Why does the certificate not include my vehicle?
I live in Switzerland and I need a declaration of aptitude, what do I have to do?
I am looking for a certificate for an older wheel design, what do I have to do?

Configurator

Which wheel/ which TPMS fits to my vehicle?
What means "ECE"?
What means "OE centre cap"?
What means "The certificate is not available yet, please contact us!"?

Wheel mounting

What do I have to consider basically?
May I use fasteners from other manufacturers when mounting the wheel?
What is the right tightening torque to mount AUTEC wheels?

Tyre pressure monitoring systems (TPMS)

What are TPMS?
Do I need tyre pressure sensors for my vehicle?
What has to be considered when changing the wheels?
What is the difference between directly and indirectly measuring TPMS?
How can I see if my vehicle has a direct or indirect system?
How long is the battery lifetime of a directly measuring TPMS?