FAQs

Frequently asked questions

Below you will find  some answers to frequently asked questions.
Your question is not part of the list? Just send us an e-mail or contact us by phone:

Contact

General

Does AUTEC sell directly to end customers?
Do AUTEC wheels and TPMS have a warranty?
My wheel has a painting scratch. Are there touch-up pencils or colour codes available so I can remove the damage?
I have a complaint, what should I do?
Which wheels are recommended for the use in winter?
I am a dealer and I would like to sell AUTEC wheels. What do I have to do?
Do you have a factory outlet?
Where can I buy accessories like centre caps, centre rings or wheel bolts?
What is the weight of my AUTEC wheel?
Can I use polished wheels in winter?
How should I clean my AUTEC wheels?

Certificates

Where do I obtain an ABE or part certificate for my AUTEC wheels?
Why does the certificate not include my vehicle?
I live in Switzerland and I need a declaration of aptitude, what do I have to do?
I am looking for a certificate for an older wheel design, what do I have to do?

Configurator

Which wheel/ which TPMS fits to my vehicle?
What means "ECE"?
What means "OE centre cap"?
What means "The certificate is not available yet, please contact us!"?

Wheel mounting

Assembly instructions
What do I have to consider basically?
What is the right tightening torque to mount AUTEC wheels?
May I use fasteners from other manufacturers when mounting the wheel?

Tyre pressure monitoring systems (TPMS)

What are TPMS?
Do I need tyre pressure sensors for my vehicle?
What has to be considered when changing the wheels?
What is the difference between directly and indirectly measuring TPMS?
How can I see if my vehicle has a direct or indirect system?
How long is the battery lifetime of a directly measuring TPMS?